Support and corrections

Tell us what needs fixing.

Product issue, billing question, missing terminal detail, or idea for a better Space-A workflow? Send it here and keep the context specific.

Best way to get a useful reply

Send the right details up front.

Send the email tied to your account and a short description of what is stuck.

If a phone number, email, hours block, or official link changed, send the source and terminal name.

We can improve the plain-English guidance, but official eligibility decisions always come from DoD policy and terminals.

Start with live flights and terminal contacts so your question includes the exact base, route, and timing you are working with.